Contacting College Board Support

This resource outlines the essential information for contacting College Board support regarding SAT-related issues. It includes contact details for students, parents, educators, and other stakeholders, along with recommended times for calling and methods for email and mailing correspondence.

SAT Support Contact Information

For Students and Parents

• Phone (U.S.): 866-756-734
• Phone (International): +1-212-713-778
• Operating Hours: Monday–Friday, 8 a.m.–8 p.m. Eastern Time
• Contact Form: SAT Student and Parent Inquiry FormSAT Student and Parent Inquiry Form

For SAT School Day Inquiries

• Phone (U.S.): 888-SAT-HELP (888-728-4357)
• Phone (International): +1-212-520-860
• Operating Hours: Monday–Friday, 8 a.m.–8 p.m. Eastern Time
• Email: sateducator@collegeboard.orgsateducator@collegeboard.org

For Test Day Issues

• Test Day Complaints:
  Report issues on test day directly to the SAT Program by 11:59 p.m. ET on the fourth weekday after the test.
  Use the SAT Student and Parent Inquiry FormSAT Student and Parent Inquiry Form to submit your complaint.

For Suspected Cheating

• Email: collegeboardtestsecurity@collegeboard.orgcollegeboardtestsecurity@collegeboard.org
• Contact Form: Test Security Web HotlineTest Security Web Hotline

Best Times to Call

To reduce wait times, consider calling during the following periods:

• Early Morning: At opening time (8 a.m. Eastern Time)
• Mid-Week: Tuesday through Thursday are generally less busy

Email Support

For non-urgent inquiries, use the College Board Contact FormCollege Board Contact Form. Responses typically arrive within 2–5 business days. If no response is received within 5 business days, consider following up.

Mailing Address

For written correspondence related to the SAT:

College Board SAT Program
P.O. Box 025505
Miami, FL 33102
United States

Additional Resources

For further details and updates, refer to the official College Board pages:

• Contact Us – SAT Suite | College BoardContact Us – SAT Suite | College Board
• Send a Message to the College BoardSend a Message to the College Board
• College Board Help – College Board SupportCollege Board Help – College Board Support

This information is designed to help you quickly and efficiently reach the appropriate College Board department, ensuring that any SAT-related concerns are addressed promptly.